As a non-profit civic organization, our philosophy is simple: we only process personal information that is strictly necessary to answer inquiries and coordinate public library services.
The data controller responsible for the processing of personal data on this portal is:
We do not employ invasive tracking cookies, third-party advertising pixels, behavioral tracking scripts, or commercial data brokers. The personal data collected is limited to information voluntarily transmitted through our interactive forms:
Under Articles 15 through 22 of the GDPR and French national law, every individual whose personal data is processed by our association enjoys full control over their personal records.
You have the right to request a complete, machine-readable copy of any personal data concerning you held by our association, along with confirmation of its processing purposes.
You may ask us to correct, complete, or update any inaccurate or outdated information regarding your patron account or contact records at any time.
Commonly known as the "right to be forgotten," you may request the immediate deletion of your contact records or volunteer file from our active databases.
You have the right to request the temporary limitation of your data processing while an accuracy dispute or administrative verification is resolved.
To exercise any of the rights listed above, you may send a written request accompanied by proof of identity to our Privacy Representative:
In accordance with statutory guidelines, our secretariat will acknowledge receipt and fulfill verified requests free of charge within thirty (30) calendar days.
| Data Category | Purpose | Retention Period |
|---|---|---|
| Contact Form Inquiries | Civic communication & reply | Retained for 12 months after resolution, then permanently purged |
| Volunteer Applications | Coordination of civic shifts | Duration of active volunteering + 1 year, or upon request |
| Borrower Registration | Document loan tracking | Active membership duration; purged after 2 years of inactivity |
| Server Technical Logs | Security & fault detection | Maximum 30 days rolling log retention |
If you believe after contacting us that your rights under data protection law have not been respected, you have the statutory right to lodge a formal complaint with the French national data protection supervisory authority:
Your submission has been securely transmitted to the administrative board of ASSOCIATION MEDIATHEQUE COMMUNALE DE GRANE. As an active non-profit volunteer-led institution, our dedicated team will review your message and reply via official email or telephone within 2 business days.